Van Hire Flamstead

Work Out Your Dates With Breathing Room

Fix your collection day first. Then add a spare day at the end. Deliveries stall for all sorts of reasons: a delayed order, weather, a customer who isn't home. Paying for one extra day costs less than rushing a job or returning a half-empty van.

Ask About the Handover Before You Commit

Where do you collect the keys? Some firms hand over at a depot; others meet you elsewhere. Ask who explains the controls, mirrors and loading door. If you arrive at seven on a Saturday, check someone will actually be there. Small questions now prevent a wasted morning.

Set Out the Load Before Naming a Vehicle

Write down everything you expect to carry. Measure the longest item and the tallest box. Then compare those figures against the load bay. A customer moving a sofa to a narrow lane might need rear doors that open wide, not a bigger engine.

Check Access, the Driver and Your Paperwork

Think about the drop itself. Narrow entrances, low branches or a gate that opens inwards can rule out a larger van. Confirm who will drive; most firms want the licence holder present at collection. Bring identification and any references you were asked for.

Common Questions