Van Hire Ketley

Settle Insurance and Charges First

Ring up with three questions ready: what the daily rate covers, which extras might appear on the invoice, and how accident costs are handled. A customer collecting tools at dawn cannot afford surprises at the counter. Clear answers at this stage shape every choice that follows.

Time the Whole Day, Not Only the Journey

Work backwards from your last appointment. If the van must be back by six and the return trip crosses rush hour, allow an hour of slack. One renter delivering exhibition stands booked an extra morning because a late road closure would have cost him the whole contract.

Let the Load Dictate the Van

Measure first, then ring. Three wardrobes demand a Luton with a tail-lift; a pallet of tiles slides into a panel van. Guessing the capacity is how people end up making second trips across town on the busiest day of their week. The shape of your cargo settles the question.

Have Your Licence Ready From Day One

Dig out your driving licence the evening before, not outside the depot. Photocopy both parts and check the address shown matches where you live now. A florist heading to a 7 a.m. market run once lost twenty minutes hunting for a proof-of-address document she assumed was still in her handbag.

Common Questions