Van Hire Shenley

Match the Van to the Load

Start with measurements. Height, length, weight. A wardrobe won't fit where a chest of drawers did. Add a margin for padding and awkward shapes. If you can't picture the load inside the van, draw it. A bulky sofa heading up a narrow path changes the vehicle you'll want.

Be Honest About What You'd Be Comfortable Driving

A big van sounds useful. It isn't if you dread reversing it. Think about lanes, gates, and parking near the drop-off. A smaller van and two trips can beat one stressful journey. If you're new to vans, say so. Hire staff would rather steer you well than collect a dented vehicle.

Fix the Timing Before You Make Contact

Know your dates. Weekend slots vanish quickly. So do vans during house-move season. Give the hire firm a window, not a day. Say when you'd collect and when you'd return. If a specific model matters, mention it early — what's sitting on the forecourt shifts from week to week.

Take the Handover at a Sensible Pace

Don't rush the handover. Walk around the van. Photograph any marks you spot. Check the fuel level. Ask where the lights, mirrors, and load straps are. Five minutes now saves an argument later. When you return, get someone to inspect it with you. Take that confirmation before you drive home.

Common Questions