Van Hire Shotley

Plan the Day Around the Van, Not Just the Job

Work backwards from your earliest commitment. If a collection at first light gets you ahead of traffic, ask about opening hours before committing to a start time. Build in slack for the journey back too, because a rushed final hour turns minor delays into a late return and an awkward phone call.

Know What Happens When You Take the Keys

The handover usually involves a walk-round, a fuel reading and a signature or two. Use those minutes properly. Point out any scuffs you spot, check the mirrors adjust, and confirm where documents live in the cab. Ten attentive minutes here prevents disputes that are far harder to settle later on.

Settle the Return Before You Drive Away

Ask exactly when and where the van comes back, and what happens if you overrun. Some firms accept out-of-hours drops; others want the vehicle during office hours only. Note the fuel policy and mileage allowance, then write the deadline in your phone. Clarity at the desk beats guesswork at the wheel.

Bring Your Load, the Ground and Your Own Confidence Into the Conversation

Tell the depot what you're actually moving. A sofa differs from a pallet of paving slabs, and steep driveways or tight lanes change which van suits you. If you haven't driven anything this size before, say so. Staff would far rather match you sensibly than collect a dented van tomorrow.

Common Questions