Car Hire Alston Moor

Start With the Drivers

Settle who will drive before anything else. Only named drivers may take the wheel, each facing the same licence and identification checks as the lead hirer. Declare points, non-UK licences or age concerns early; a frank disclosure costs nothing, whereas a surprise at the desk can cost the car.

Count What Actually Travels With You

Count real passengers, not theoretical ones, then list everything they carry — cases, coats, pushchairs, a dog. Boots defeat more bookings than seats do. Size for the journey taken most often rather than the rare exception, and if two vehicle categories seem plausible, ask the firm to steer you between them.

State Your Must-Haves Early

Non-negotiable needs belong in your opening message. An automatic-only driver, a child seat, space for a mobility aid or a trip beyond the UK can each rule out whole sections of a fleet at a stroke. Firms rarely hold such equipment in depth, so early notice brings better advice.

Build a Timetable That Holds

Test collection and return times against your real diary, allowing for travel, paperwork and loading. A customer hoping to keep a car an extra day should say so at the outset, since extensions agreed early are simple administration. Get agreed hours in writing, and ask about insurance, mileage and fuel.

Common Questions