Car Hire North Lodge

Plan Each End of the Hire Separately

Most itineraries come unstuck at the edges. Fix your collection day precisely, then work backwards from the final stop — a supplier visit, a family detour, an early flight — to set the return. Deciding both endpoints first stops the middle of the trip being squeezed into an unsuitable window.

Open the Enquiry With the Calendar

Enquiries that open with 'do you have anything small?' tend to stall. Lead instead with the calendar: first date, last date, and whether an early-morning or late-evening handover matters to you. Whether a car is actually free across those days is the first unknown to settle.

Gather the Driver's Particulars Before You Write

Back-and-forth emails are usually caused by missing details, not slow replies. Before writing, note how long the main driver has held a licence, their rough age band, and anyone else who will take the wheel for a long stretch. Supplying these unprompted turns a vague enquiry into a firm one.

Finish With Luggage, Cost and Cover

Assumptions about boot space and totals cause most disappointments. Say how many cases and bags you'll carry, then ask for the full price with every charge included. Raise cover while options are still open, because choosing the car and the protection together is easier than unpicking them later.

Common Questions