Car Hire Pattingham and Patshull

Decide Who Drives Before You Pick Up the Phone

Two colleagues splitting a long round of calls will both want time behind the wheel, yet many people leave that conversation until collection day. Decide before you ring: who drives, and whether anyone else should be added for a fee. It saves renegotiating terms when you want to get moving.

Settle the Money and Cover Early, Not at the Desk

The awkward moment arrives when a burst tyre bill lands on your card days after you return home. Head that off by settling the money questions at the start: what the excess would be, how you will cover it, and which card sits in your wallet. Do it anyway.

Count the Bags, Not Just the Bodies

Six passengers with six suitcases plus a boot full of brochures is a very different order from six people travelling light. An honest luggage tally shapes the vehicle class far more than a headcount does, and being vague here usually ends with a cramped, stressful day of stops.

Make the Handovers the Heart of the Booking

Photographs taken at pickup cost nothing and settle arguments later, so walk the car slowly before you drive off. Do the same on return, note the fuel and the time, and keep the paperwork until any questions fade. Handovers deserve more care than most travellers give them.

Common Questions