Car Hire Stonehouse

Agree the Schedule in Writing From the Outset

Fix your dates by message rather than a phone call alone. A written record of when the car leaves and returns settles any later disagreement, and gives a first-time hirer something clear to check the invoice against. Reply promptly and keep the thread.

Give the Handback as Much Attention as the Pick-Up

Treat the return as a second inspection, not a formality. Walk the car with whoever receives it, photograph panels and fuel gauge, and note anything either of you spots. A first-time hirer who does this rarely argues afterwards about marks they never made.

Have the Driver's Paperwork Gathered Before You Enquire

Before you even ask for a quote, gather your licence number, dates held and details of any points, plus a second driver's information if one applies. An enquiry with complete details invites accurate answers, whereas a vague one usually produces follow-up delays you could have skipped.

Ask About Luggage, Cover and Costs While Terms Are Still Open

Knowing whether two suitcases and a pushchair fit changes which car you accept, so state your luggage honestly early. Ask how the excess works, what fuel arrangement applies and which extras carry fees while you can still walk away. After signing, your negotiating power has gone.

Common Questions